Helens Bay Dental

Client Coordinator/Receptionist Job Role: To proactively manage the non-clinical relationship with potential and existing clients, providing first class customer service in person and on calls Key responsibilities: · Manage all enquiries from potential new clients, providing information on the services offered by the practice, according to practice brand standards. · Ensure fast follow-up to all enquiries, with the aim of booking an appointment and achieving new clients for the practice. Send out Welcome Packs and other relevant information · Effectively manage the appointment book for all dentists/hygienists/therapists/specialists, ensuring that the daily production targets can be met and the booking system is followed. · Proactively market the services of the practice, with the aim of recruiting new clients and selling appropriate additional services/products to existing clients. Including: · Manage the reception and client lounge. Ensure the “front of...