Fox Hollies Dental Practice
Birmingham, UK
Job Summary We are seeking a friendly and efficient Dental Receptionist to join our dental practice on a part-time basis. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks. This role is crucial in ensuring the smooth operation of the practice and maintaining a welcoming environment for all patients. Responsibilities Greet patients warmly as they arrive and assist them with check-in procedures. Manage appointment scheduling, confirmations, and cancellations efficiently. Handle patient inquiries via phone, email, and in-person, providing accurate information regarding services and treatments. Maintain patient records accurately and ensure confidentiality in compliance with data protection regulations. Process payments and manage billing inquiries effectively. Collaborate with dental staff to ensure seamless patient flow throughout the day. Assist in maintaining a...