Full job description
Job Summary
We are a friendly, patient-focused dental practice dedicated to providing exceptional care in a welcoming environment. To support our growing team, we are seeking an experienced Dental Receptionist who can bring professionalism, warmth, and efficiency to our front desk.
Responsibilities
- Greet patients with a friendly and professional manner
- Manage appointment bookings and scheduling
- Handle patient enquiries in person, by phone, and via email
- Process payments and maintain accurate patient records
- Liaise with dentists, hygienists, and other staff to ensure smooth daily operations
- Uphold confidentiality and compliance with GDPR and healthcare regulations
- Coordinate with dental staff to ensure smooth clinic operations
- Ensure the reception area remains tidy, organised, and presentable at all times
- Other administartion duties set by management.
Qualifications
- Previous experience as a dental receptionist preferred
- Strong communication and interpersonal skills
- Excellent organizational abilities and attention to detail
- Proficiency with dental software systems Dentally
- A caring and empathetic approach to patient care
- Strong communication skills, both verbal and written
- Friendly, professional demeanour with a customer-focused approach
- Ability to multitask effectively in a fast-paced environment
- Proficiency in using office software such as Microsoft Office or similar programmes
- Knowledge of dental practice management software is advantageous but not essential
What We Offer:
- An engaging work environment where your organisational skills directly contribute to patient satisfaction and the efficient running of the practice
- Supportive team culture with opportunities for growth
- Chance to progress into a Dental Nurse role for motivated individuals
- Competitive salary package, negotiable for the right candidate
- Modern, well-equipped practice with a focus on patient comfort
Job Types: Full-time, Permanent
Pay: £22,880.00-£27,040.00 per year
Benefits:
Work Location: In person