Full job description
Job Overview
We are seeking a friendly and organised Dental Receptionist to join our dental practice. The successful candidate will be the first point of contact for patients, providing exceptional customer service and ensuring the smooth operation of the front desk. This role offers an excellent opportunity for individuals with office or administrative experience to develop their skills within a professional healthcare environment. The position is paid and suitable for applicants who are eager to contribute to a welcoming and efficient practice.
Responsibilities
- Greet patients warmly and professionally upon arrival, creating a positive first impression
- Manage patient appointments, including scheduling, rescheduling, and cancellations
- Answer phone calls promptly and courteously, directing enquiries appropriately
- Maintain accurate patient records and update information as needed
- Handle administrative tasks such as filing, data entry, and processing payments
- Liaise with dental staff to ensure smooth daily operations
- Ensure the reception area remains tidy, welcoming, and well-stocked with necessary supplies
- Assist with correspondence, including emails and postal communications
Skills
- Previous office or administrative experience is highly desirable
- Excellent organisational skills with the ability to multitask effectively
- Strong communication skills, both verbal and written
- Friendly, approachable manner with a professional attitude
- Proficiency in using office software such as MS Office or similar programmes
- Ability to work efficiently in a fast-paced environment whilst maintaining attention to detail
- Knowledge of dental terminology or experience in a healthcare setting is advantageous but not essential
This role provides an excellent platform for individuals looking to build a career in healthcare administration within a supportive team environment.
Job Types: Full-time, Permanent
Pay: From £29,000.00 per year
Benefits:
- Company events
- Company pension
- Employee discount
Experience:
- Dental Receptionist: 1 year (preferred)
Work Location: In person