Bod Heulog Dental Care
Rhyl LL18, UK
Job Summary We are seeking a friendly and organised Dental Receptionist to join our busy 5 surgery dental practice for 4 days per week. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role is essential in ensuring a smooth operation of the front office and enhancing the overall patient experience. Working hours would be: Monday, Tuesday, Wednesday 8:45-17:15 Friday 08:45-16:15 Duties Greet patients warmly and assist them with check-in and check-out procedures. Schedule and confirm appointments, ensuring optimal use of the dentist's time. Manage patient records, including updating information and maintaining confidentiality. Answer phone calls promptly, addressing inquiries and directing calls as necessary. Process payments and handle billing inquiries with accuracy. Assist in maintaining a clean and organised reception area. Collaborate with dental...